Making Webex even more engaging and interactive (2023)

We’ve all been in that Webex. The one where the presenter drones on and on with way too many slides. They might want you engaged in the topic, but what they do is kill you with PowerPoint. After 20 years in the collaboration space, I’ve seen it a lot (and, sadly, hosted bad sessions of my own). My wife works in corporate learning and development, so we have a vested interest in improving audience engagement during our meetings.

3 Tips to increase audience engagement

Over the years, I’ve learned a few tips and tools to make the Webex experience more engaging and interactive, and I’d like to pass them on to you. This blog covers how connecting face-to-face, varying the content, and building audience interaction can help make Webex even more engaging and interactive—and in turn help promote better team collaboration.I am going to share how to do all of the above with tools included right in Webex, as well as using 3rd party tools. On a tight budget? It’s worth noting that almost all of the 3rd party tools mentioned are offered in a freemium model, where you can use the service for free, with paired down features.

1) Connect face-to-face

High-quality bi-directional video (where both the attendee and the presenter have their camera on) is an absolute requirement for every Webex. It’s how you understand the presenter’s emotion and how presenters know that their participants are engaged. Webex has a video-centric experience, but all too often, people don’t fully utilize it.

Simple video tricks

Here’s a simple trick every presenter can do: find breaks in your session to stop sharing content. Why? Because once the ‘share’ is off the screen, Webex will maximize screens to video to engage with your audience. While the video is full screen, why not change the layout and encourage others to do so? Each participant maintains control over their layout and view, so you may need to show them how to enable the “Brady Bunch Mode” we call grid view. Webex supports multiple ways to layout your video, including up to 25 simultaneous streams in the grid view.

Making Webex even more engaging and interactive (1)

Newscaster experience

Want to go one step further and have that newscaster-like experience with full-screen video and content overlays? Prezi Video is a powerful tool that can stream content over video live during a Webex (currently supported on Windows desktop or OSX using a web browser).

2) Vary the content

The human attention span isn’t very long, no matter how interesting the topic. There is no reason to have 60 PowerPoint slides in a 60-minute meeting. The brain just can’t absorb it all. Rather than cram all of that info into one session, use varying types of content to reinforce a smaller selection of the most important topics.

(Video) Make Your Webex Meetings More Interactive with Slido


One way to mix up your content is to add animation. To make sure your animations in PowerPoint always work in Webex, I recommend always using the share application feature (vs. share file) for any PowerPoint that contains animation. In the last section, I mentioned Prezi Video, but Prezi has another tool Prezi Present. With it, you can create some spectacular moving and zooming presentations that really grab attention.


Playing a video during a meeting is a great change-up from slides – it gives the audience a different voice to listen to and the presenter a chance to catch their breath. Webex supports multiple methods for adding video playback. The easiest is to share the video application and use the “optimizing for motion and video” function.

Making Webex even more engaging and interactive (4)

Do it live

How about starting your virtual event with a product demonstration or a whiteboard? Webex has a built-in whiteboard that allows you to collaborate with other meeting participants. Work from a blank whiteboard or open and annotate documents, images, and other files. If you want participants to see your whiteboard and not contribute, you can use the “Share My Meeting Window” option after starting the whiteboard.

You could also use a 3rd party whiteboarding tool that might be easier for collaboration in larger groups or systems that don’t work with the built-in whiteboard. Miro, Stormboard, and IPEVO Annotator are just a few great whiteboard options. Miro even has Cisco’s Network Topology Icons that can easily be added to a board, so instead of showing a network (or flow) diagram, draw it live!

Design thinking

At Cisco, we use Design thinking as a problem-solving framework. I’ve found Miro boards to be a great way to emulate design thinking activities virtually during a Webex meeting (and they work in the multi-media viewer, which I’ll talk about in the next section). Check out this Miro board my colleague used during one of his sessions.

(Video) Interactive breakout sessions in Webex Webinars

Miro even has a helpful article on their site all about using it in live meetings.

Be sure to check out Justin’s blog article, where he mentions another whiteboard tool, Kaptivo (among other education integrations to Webex), a camera system that turns any regular whiteboard into a smart, digital collaboration tool.

3) Build audience interaction

Whiteboards are just one way to vary your content while building interaction – Webex includes several others! Ask the audience questions and display their responses or even turn it into a game with tools that integrate seamlessly into Webex meetings.

Raise your hand

Replicate the “everyone raises your hand if you…” classroom experience with the “raise hand” button. The raise hand button can be found next to your name in the participant window of Webex meetings. The functionality is the same in Webex Training and Webex Events, though the layout is slightly different.

Making Webex even more engaging and interactive (6)

Polling for large audiences

If you want to capture more data or have more complex questions and your audience is too large to ask one at a time, you will want to use Polling. Webex has a built-in polling tool that can be added to your meeting window. It’s easiest to set up your poll ahead of time by opening a Webex meeting (your personal meeting room will work) and creating a poll to save and load when you need it. Once inside a Webex meeting, go to the View menu, then select Panels > Manage Panels.

Making Webex even more engaging and interactive (7)

From there, you can add Polling to your meeting and start making questions.

Take polling to the next level

Take Polling to the next level with third-party applications that offer a wide variety of features – and work directly inside Webex’s multimedia viewer if you choose. The multimedia viewer can be used in Webex Meetings and Webex Events to open web-based content right inside Webex. Still, you can also use these tools without the viewer – whatever works best for your audience.

Participants – except those on video endpoints and mobile devices – can see your video or other types of content and the content in the multimedia viewer. If the multimedia viewer isn’t a good fit for your meeting, most of the tools below offer a URL, QR Code, or SMS, allowing participants to interact with your meeting easily.

(Video) Host more engaging, and intelligent meetings | Webex App

PollEverywhere, Mentimeter, PigeonholeLive, and Slido are just a few great interaction tools that work well inside Webex’s multimedia viewer. Here is Slido as an example.

The multimedia viewer on the right lets the participant enter their responses while still seeing the live video at the top. The live word cloud on the left changes immediately after they enter a reply! Mentimeter even provides a feedback and Q&A tool, all within the Webex application. And for any participant that can’t see the multimedia window, the direct access URL and code are at the top of the central meeting window.

PollEverywhere also allows SMS interactions, and Slido & Pigeonhole Live use QR codes, making it easy to use your mobile device.

Making Webex even more engaging and interactive (8)

A word cloud is just one example of the variety of unique interactions these third-party apps offer. I’ve used PollEverywhere the most because it provides so many interaction options.


Looking for more of a game-like experience? Kahoot and TheTrainingArcade also work nicely with Webex. Kahoot is laser-focused on emulating a quiz show, and TheTrainingArcade lets you build your own games.

Here’s a Kahoot game using the multimedia viewer.

(Video) Keep things interactive with Webex video conferencing and Slido

And here’s a Jeopardy-like game from TheTrainingArcade as you would see it in the multimedia viewer.

Ready to increase your audience engagement?

Whether you’re using the tools included in Webex, a free third-party app, or investing in a broader audience solution, there’s no reason to keep having less than stellar Webex meetings. Use your video, create polls and whiteboards, change up the content, or integrate an app using the multimedia viewer – these are great ways to keep your participants engaged if you want them to hear and retain what you have to say!

Want to learn more about Webex and all its features and the value it can provide your business? Reach out for more information or get started with our free offer today.

Learn More

  • How to launch a community with Webex Teams
  • A broadcasters How to Guide to live stream Webex
  • Live streaming with Webex Meetings for your virtual events: What’s new and how to use it

Still Need Help?

Visit our home page or contact us directly for assistance. Learn more about Webex meetings and video conferencing or sign up for Webex today.


[1] Only currently available in Webex Meetings, other methods available in Events and Training.

[2] Participants who join Webex from video systems or video conferencing applications cannot currently see or annotate shared whiteboard content.

[3] Polling does not work on video endpoints.

(Video) Increase engagement with live polling & Q&A by Slido | Webex Meetings


How do I make Webex work better? ›

Here are top tips any user can take to get the best meeting experience in any situation. Reduce movement and distractions. Consider muting your line when you aren't talking. Establish good meeting etiquette to enable a great collaborative experience.

What features of Webex would contribute to good collaboration? ›

To enhance collaboration experiences, Webex allows a series of app integrations. It allows integrations with vital productivity tools like Excel and others. There are Cisco data centers located strategically across the globe. Every user can enjoy high bandwidth transmissions for video conferencing sessions.

How do I make Webex Meetings fun? ›

List of Webex games
  1. Espionage! (Fully Hosted) ...
  2. Yellow Submarine. Yellow Submarine is a fun game you can play via Webex. ...
  3. Webex Trivia (Facilitated) ...
  4. Webex Pictionary. ...
  5. Webex Bingo. ...
  6. One Word to Rule Them All. ...
  7. Webex Icebreakers. ...
  8. Just a Darn Fun Event (Hosted)
Aug 1, 2022

How do you make it look like you're active on Webex? ›

Right-click on the user's profile picture. Click Show my availability and status. You can also show your availability and status to users from the settings menu.

What are the disadvantages of Webex? ›

Drawbacks of Webex Solutions

According to some users, the system menu and user interface are not that friendly. If you connect over non Webex platforms, you may experience audio issues. Transitioning from legacy Webex platforms to this cloud based version is cumbersome.

How do I optimize for motion and video in Webex? ›

Go to Share, select Optimize for motion and video from the drop-down menu, and then choose the content you want to share.

What are the five elements of successful collaboration? ›

Without one dominant classification of key elements of team collaboration, we have instead chosen to focus on five key areas that play a deciding role in the quality and efficiency of collaboration: communication, coordination, transparency, accountability, and trust.

What is the key to successful virtual collaboration? ›


Overcommunication is the key to successful remote collaboration. It's important to note that overcommunication in this context does not mean communicating overly frequently. Excessive micromanaging of your virtual team through frequent check-ins and messaging can be distracting to your team members.

How do you spice up a virtual meeting? ›

Here is a list of ways to make Zoom meetings more fun.
  1. Keep meetings short. ...
  2. Strike a balance between talking and listening. ...
  3. Add participatory elements. ...
  4. Use visual aids. ...
  5. Leave time to socialize. ...
  6. Virtual icebreakers. ...
  7. Online team building games. ...
  8. Remote team building challenges.
Oct 23, 2022

Are Webex Meetings Interactive? ›

Webex Meetings

Instantly meet face-to-face with the most engaging, interactive video conferencing solution.

Does Webex track eye movement? ›

The system's array bounced infrared light off the participants' eyes every four milliseconds, recording gaze movements and producing visualizations akin to airline route maps.

How does Webex determine attentiveness? ›

The attention indicator shows if an attendee has minimized the event window or brought another window in front of the event window. After an event ends, you can generate reports to obtain data about individual attentiveness.

What is peek on Webex? ›

Webex App | Peek Into a Space. Sometimes you have unread messages in a space but don't have time to follow up on them right away. You can peek into a space to view the space without marking it as read or sending a read receipt.

Why do companies use Webex instead of zoom? ›

All Webex paid plans include 10 GB of cloud storage, while lower-tier Zoom plans offer only 1 GB. Webex offers participant polling on its free plan; Zoom does not. All Zoom plans come with touch-up filters for lighting and appearance; these features are not available through Webex.

What are the pros and cons of Webex? ›

Webex vs Zoom: Pros and Cons
Webex ProsWebex Cons
Interface ease of useShared personal meeting-room links don't always work
Supports large meeting sizesCan be difficult to add new users
Automatic meeting summaries and highlightsNo option to save in-meeting chats
Oct 28, 2022

Why did Webex fail? ›

This can be caused by the following: Network connectivity issue. Configuration issue in Outlook integration. Webex Desktop App Plug-In failure.

How do I optimize video content? ›

Optimize Your Video Content: A Simple 5-Step Process
  1. Step 1: Design videos with the goal in mind. ...
  2. Step 2: Build calls to action — and a way for leads to follow up. ...
  3. Step 3: Set up a lead-capture method. ...
  4. Step 4: Add key information for SEO. ...
  5. Step 5: Analyze your performance, and plan future content.
Feb 16, 2014

What makes Zoom better than Webex? ›

Independent tests show that Zoom has superior video quality in HD. Your colleagues and clients don't want their software to be the reason they see a grainy, choppy video. While Webex also has high-quality video, Zoom has the edge here again.

Can you adjust video quality on Webex? ›

When you join a meeting, you can set advanced video options to improve performance and video quality. You can adjust your camera brightness, reduce camera CPU usage, and more. For 41.9 and later sites, see Select video settings for Webex Meetings and Webex Events (new).

What are the 7 Keys to creative collaboration? ›

Seven Keys to Creative Collaboration
  • It's voluntary. Forced collaboration isn't collaboration. ...
  • People are dependable. ...
  • There's trust and vulnerability. ...
  • The structure is loose . . . but there is a structure. ...
  • We share a vision. ...
  • The ability to goof around. ...
  • We embrace candor and conflict.
Jun 20, 2016

What are the 3 important skills in collaboration? ›

Ok, so what are 3 important skills for teamwork and collaboration?
  • Communication. Intuitively, it makes sense that strong communication skills support a culture of collaboration at work. ...
  • Respect for diversity. ...
  • Trust.

What are the top 10 skills to improve collaboration? ›

The Top 10 Collaborative Skills
  1. Communication. ...
  2. Listening and Understanding. ...
  3. Respect Diversity. ...
  4. Empathy & Emotional Intelligence. ...
  5. Conflict Resolution. ...
  6. Open-Mindedness. ...
  7. Knowledge-Sharing and Debate. ...
  8. Being Organized and Delegating Tasks.
Nov 26, 2022

How do you motivate and engage collaboration among peers? ›

Here are 10 strategies for encouraging the success of collaborative learning:
  1. Deliberately select which students will work together. ...
  2. Size the groups for maximum effectiveness. ...
  3. Teach your students how to listen to one another. ...
  4. Set the rules of language and collaboration. ...
  5. Make goals and expectations clear.

What is the most important skills for effective collaboration? ›


Communication is the key to collaboration. Learning how to express yourself and receive others respectfully are critical to the flow of a project. You must understand the strengths and weaknesses of your communication style, as well as how others communicate.

How can I improve my virtual collaboration skills? ›

Here are 6 ways you can enhance virtual collaboration at your organization:
  1. When possible, turn on the camera. ...
  2. Use just-in-time communications. ...
  3. Strengthen teamwork and collaboration skills. ...
  4. Take advantage of project management software and tools. ...
  5. Consider outside commitments. ...
  6. Create a team agreement.

How can I improve my digital collaboration skills? ›

How to improve digital collaboration in your organization
  1. Take a strategic approach. ...
  2. Use collaboration tools that don't become a distraction. ...
  3. Create a central repository for storing and sharing documents. ...
  4. Take note of all the time zone differences.
Apr 20, 2021

How do you make team meetings more interactive? ›

9 actionable tips for how to make staff meetings more engaging
  1. Be more intentional about your team meeting calls. ...
  2. Share the agenda in advance. ...
  3. Utilize tools that allow for collaboration. ...
  4. Designate specific roles for all team members. ...
  5. Start with an icebreaker. ...
  6. Have speakers identify themselves before speaking.
Apr 12, 2022

How do I make my virtual meeting feel more real? ›

Work: How to Make Virtual Meetings Feel More Real.
Simple ways you can improve your virtual presence:
  1. Turn off your selfie cam during video calls to eliminate the biggest distraction.
  2. Make sure your camera is at eye level and you're sitting 30”-36” from the lens for the most natural effect.
Mar 30, 2021

How do you energize virtual meetings? ›

The following are energizers for virtual meetings.
  1. The Magical Ball. Magic Ball is a great way to encourage innovative thinking among your employees. ...
  2. Group Zoom Stretches. ...
  3. Online Mini-Meditation. ...
  4. Joint Doodling. ...
  5. Camera On and Off. ...
  6. Location Game. ...
  7. Two Truths and a Lie. ...
  8. Two-Word Check-In.
Sep 16, 2022

Does Webex have an interactive whiteboard? ›

All WebEx users can use the Whiteboard tool in meetings and events. The Whiteboard tool allows the presenter to draw, add text and add shapes to the screen share or on a blank whiteboard. Whiteboards can be saved for future reference.

What are the new features of Webex Meetings? ›

October 2022 (42.10)
  • Enhanced meeting security with Auto Admit. This feature is available on a delayed release cycle. ...
  • New Webex whiteboard (Beta) To start a new whiteboard, click the "..." menu button and click Start New Whiteboard. ...
  • Share mobile camera view as content. ...
  • Support M2 chipset on Mac.
  • Lobby chime in Meetings.
Jan 24, 2023

What is the difference between Webex meeting and Webex? ›

On Webex Meetings, you can connect audio via Call me which you won't be able to do in Webex Teams. You can store documents and files on Webex Teams, you can't do that on Webex Meetings. Ad-hoc meetings on Webex Meetings use Meet Now and sharing a link.

How do you start a meeting with positivity? ›

Here's how to do it.

Ask your meeting participants to share one positive thing that happened to them recently or since the last time you met. It can be personal or professional. It can be something they're excited about, proud of, or interested in. Tell them they have thirty – sixty seconds to give their update.

What is a fun way to start a meeting? ›

17 fun ways to start a meeting to make it more engaging
  • Do a quiz. ...
  • Hold a meeting outside. ...
  • Create an interactive agenda. ...
  • Provide food. ...
  • Make groups. ...
  • Change the seating chart. ...
  • Play a game of charades. ...
  • Ask interesting questions.
Sep 29, 2021

Why is Webex so laggy? ›

Major culprits for bandwidth usage are video streaming, online gaming, and Internet calls. Other devices may be occupying the bandwidth or your connection may not meet the minimum requirements to run the app. The internet connection also may not meet the minimum bandwidth requirements.

What browser does Webex work best on? ›

The Meetings web app is available on Chrome, Microsoft Edge, Firefox, and Safari 7 and later. For the best experience (including video support), we recommend using Chrome or Firefox.

How do I fix my Webex problems? ›

To resolve the start/join issue:

Close all open web browsers, open a new browser, and try to start/join the meeting again. If you are still not able to start/join the meeting, clear cache and cookies in your web browser, see: WBX38898 - How Do I Clear my Cache and Cookies in Mozilla Firefox?

How do I improve audio quality in Webex? ›

5). For the best audio, use a set of headphones with built-in microphone . Webex and Google Meet use software to filter out background noise and sometimes it can soften your voice when using the microphone built-in to your device.

WHY IS zoom better than Webex? ›

Independent tests show that Zoom has superior video quality in HD. Your colleagues and clients don't want their software to be the reason they see a grainy, choppy video. While Webex also has high-quality video, Zoom has the edge here again.

How do I optimize audio and video in Webex? ›

Click Share and then select Optimize for text and images or Optimize for motion and video. Select Screen. If you selected Optimize for motion and video and your content includes sound, check the Share your computer audio check box.

Does anyone still use Webex? ›

As more organizations embrace remote working and learning, the need for reliable video conferencing solutions has skyrocketed. If you're exploring virtual meeting platforms, you'll find that Webex by Cisco and Zoom are among the most popular video conferencing services on the market today.


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