Chat Jobs - Remote Work From Home & Online | FlexJobs (2024)

Online chat advisor handles chat conversations with prospective students, answering front-line admissions questions and providing pertinent and responsive feedback while representing all client partners' unique brands and business needs.

Experience working in a similar role servicing customers through calls and/or chat-based contact centre environment before. Care deeply about delighting our customers. Are able to multitask activities as well as technical systems. Are great at verbally...

Responds to various inbound and outbound calls, digital chat and SMS messaging, fax, customer emails, active tickets, etc., with pleasant telephone and efficient chat etiquette, the ability to effectively communicate information, provide inquiry...

Responds to various inbound and outbound calls, digital chat and SMS messaging, fax, customer emails, active tickets, etc., with pleasant telephone and efficient chat etiquette, the ability to effectively communicate information, provide inquiry...

Responds to various inbound and outbound calls, digital chat and SMS messaging, fax, customer emails, active tickets, etc., with pleasant telephone and efficient chat etiquette, the ability to effectively communicate information, provide inquiry...

Resolve Technical Issues for both Instructors and Students. Resolve technical issues for both instructors and students. Assist customers and tutors in realtime on chat and video with technical issues. Follow up via email, phone, chat, or video with...

Effectively resolve user inquiries via phone, email, chat and screen sharing in an accurate and timely manner. Recognize, document, and alert management of trends in customer calls, chats or emails. Are passionate about proactively identifying product...

Respond to customer-submitted live chats and email in a timely manner. Queue-based, typing work will account for approximately 90% of the role. Live Chat is our primary channel of support in this role. Troubleshoot and guide customers through questions...

Respond to customer-submitted live chats and emails in a timely mannerQueue-based, typing work will account for approximately 90% of the role.Live Chat is our primary channel of support in this role. Troubleshoot and guide customers through questions...

Respond to customer-submitted live chats and emails in a timely manner. Queue-based, typing work will account for approximately 90% of the role. Live Chat is our primary channel of support in this role. Troubleshoot and guide customers through questions.

Provide outstanding phone, email, and chat-based support to our Enterprise merchants and Agency Partners. Work front line emails, chats, and/or phone calls as needed; Ability to defuse situations where partners and/or customers may be frustrated.

As a Business Support Team Member, you will be assisting our members with questions via chat. Questions range from how to set up solutions, issues they are dealing with, how something works, and how to properly use the system based on their needs.

Respond to inbound inquiries from members and potential members across multiple channels including live chat, email and phone support. Report on member behavior and bugs, and generate content derived from anecdotes and analytics.

Provide evidence-informed information and referral, brief supportive counseling, crisis intervention and suicide prevention support to callers and/or chat/text visitors who are in emotional distress. Conduct assessments in accordance with program...

Handle all incoming service, sales and billing related inquiries (including, but not limited to, provide product overview and support order placement for prospective and current customers, technical issues), via chat, phone and other omni channel...

The successful candidate will be an integral part of our team, being responsible for all aspects of customer success including support via email, phone, and live chat, product demos, and content creation. Associate's degree and no work experience needed.

Troubleshoot and guide customers through questions and issues with their Account, Billing, or other transactional inquiries. Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.

You'll be responsible for using an evolving diagnostic framework to evaluate, consult, and advise pet owners, and following up with customers to ensure successful outcomes. You'll use your expertise and training to triage inbound emails and chats,...

The right candidate will have experience providing high volume customer service over the phone, via email, and online chats. Handle and resolve all customer issues and concerns. Excellent inbound and outbound phone communication ability.

Maintain a solid understanding of all company products, channels and company policies/terms.Listen, understand and respond to incoming member inquiries and/or complaints via live chat, phone, email and social media, warmly and direct to the Tech...

Communicate with Learning A-Z educators primarily via chat owning the interaction from initial inquiry to resolution. Raise recurring customer concerns and issues with recommendations to internal teams. De-escalate and effectively engage with...

Answering phones, emails, and live chat from customers. Professionally responding to customer inquiries. Identifying, escalating priority issues, and reporting to high-level management. Following up on complicated customer interactions where required.

Provides support and troubleshooting of applications to both internal teams and external customers via telephone, live online chat, and email. Demonstrates strong analytical skills to identify origin/cause, initiate research, and promptly respond to...

Actively outreach and engage with members to assist with appointment scheduling, cancellations, and reschedules through all communication platforms (Telephonic, Texting, Email, and Chat). Understand all services and properly utilize scripting to...

Respond promptly to customer inquiries via phone, chat and/or email. Assist customers with general inquiries related to customer service, sales, or basic troubleshooting needs. Maintain customer accounts by recording account information and documenting...

Communicate effectively with consumers via all channels (Including but not limited to telephone, email, letter, chat, text, social media, etc). Gather all information so issues can be addressed properly to provide first-call resolution.

Answer incoming call center questions about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries. Contacting customers through various means such as phone, email and chat. Responsible for providing...

Provide excellent service to agents primarily via phone, SMS, chats, and Zendesk to ensure agent satisfaction. Must have 1 year of customer service experience and knowledge of Google Docs. Full-time, remote position.

Handle high amounts of live chat and phone calls. Identify and evaluate customers' needs to deliver satisfaction. Provide accurate, valid and comprehensive information. 1+ years experience of proven customer facing experience or experience as a...

As a Customer Support Specialist, it is all about helping people. You will become an expert in using the company software. Troubleshoot technical issues. 1 year of experience in customer support, handling tickets, phone calls, or chat requests. Remote.

Responsible for providing support to our customers, answering complex questions on function and usage of products via telephone, email and/or Internet. 1+ years' experience providing customer support, by phone, email, chat, preferably in a software...

Answer phone calls, e-mails, and chat with customers to solve basic customer needs. Manage case queues and triage instructor cases in a timely manner to hit daily metrics. Follow up on open cases. Document customer interactions in SalesForce.

Remote position will help customers via email, chat, phone troubleshooting their problems, answer their questions, ensure each customer has the best experience, and work to identify ways to get better. Need one year of experience in customer service.

Respond to client interactions in the form of chats and emails in a timely manner. They will continuously manage the conversation(s) while performing necessary technical investigation and troubleshooting until the reported issue is resolved.

Delivering amazing service to our members via phone, chat, and email, offering education and guidance to help them understand their benefit and find the right provider. Following best practices for handling member inquiries; suggesting improvements...

Support users via email, chat and phone (scheduled pre-booked calls). Pick up relevant payment-related tasks and process them within our established SLAs. Ensure all inbound queries are recorded with relevant notes for all company stakeholders.

Advocate for patients and coordinate their care with external organizations such as insurance companies, pharmacies, and specialists. Serve as a primary touchpoint for patient communication across multiple channels: chat, email and phone.

Troubleshoot student and faculty technical issues via phone, email and chat to identify the root cause and provide world class service to customers. Collaborate with departments and internal cross-functional teams to promptly resolve student and...

Delivering amazing service to our members via phone, chat, and email, offering education and guidance to help them understand their benefit and find the right provider. Serving as the main point of contact for our Spanish speaking members. Following...

Effectively resolve a high volume of customer enquiries via multi-channel support (email, live chat, phone and screen sharing etc.) in an accurate and timely manner. Typical enquiries range from account issues, to diagnosing complex software issues.

Serve as the main point of contact for our YouTube creator customers. Learn our product inside and out to help our creators with all of their requests. Answer creators' inquiries on a variety of topics via email and chat. Questions range from billing...

Featured

In this role, you will be responsible for delivering an exceptional customer experience by responding to calls --- and occasionally, email and/or chat -- related to benefits, coverage, plan options, claims, payments, and other general questions...

Ideal candidates will have Customer Service and Account Management experience of at least 2 years who can multitask between the phone, email and chat messages. This company looks for people with restaurant experience as well. This is a Direct Hire...

Receptionist is needed for a full-time or part-time remote role. He/She will answer calls and/or web chats for a variety of different businesses and professionals. Must have great communication skills. Prior related experience required. Pay is $10/hr.

Outbound prospecting and booking strategy calls with dental practice owners in high volume. Conducting calls via phone and video chat to assess dentists needs to be able to present a viable marketing solution. Keeping detailed notes and records.

Speak with customers via Live Chat whose policies are due to expire. Explore whether the customer would like to renew for another year or find insurance with another provider. We are seeking a candidate with a Sales focused background. Hybrid remote.

Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns. Maintains and updates customer information as necessary. Calmly attempts to resolve and de-escalate any issues. Escalates calls to supervisor...

Review advertisem*nts against an established set of guidelines and brand standards, enter results into database, and communicate results of the review to advertisers. Resolve calls, emails, and chats and document communications appropriately. Conduct...

Design foundational aspects of mobile-first pet travel platform. Own features end-to-end, and become an expert on domains across the product including payments, emails, the supplier portal, pet travel booking, chat and community, and analytics.

As a Customer Experience Representative, you are the voice of the company, helping our restaurants, diners, and delivery partners have a positive experience via the phone, chat, text, and email. You must be calm, caring, and compassionate with a strong...